Shipping Charges

FOR ALL PARCELS UP TO 3KG IN WEIGHT AUSTRALIA WIDE

Our default shipping option in store is set for Australia Post Road Freight. Your shipping costs include tracking and insurance. Authority To Leave should be selected with caution as our insurance coverage ends with a successful scan from the driver. We urge all customers to sign for their parcels.

PARCELS UP TO 3KG AUSTRALIA WIDE

$9.95 flat fee for orders $95 and under
FREE SHIPPING for orders over $95 (3kg limit applies)

PARCELS 3.01KG TO 15KG AUSTRALIA WIDE

For parcels over 3kg in weight, you are charged a flat rate PLUS a per kilo charge for the full weight of the order. This rate changes depending on your location. The easiest way to estimate your charges is to place all items in your cart, view your cart and then add your postcode in to our shipping estimator. All shipping options and their charges will be shown.

PARCELS OVER 15KG AUSTRALIA WIDE

We are unable to ship parcels larger than 15kg. Please place multiple orders, keeping each one under 15kg in weight. If you are ordering bulk cleaning products,  you can only add two of our 5kg / 5 litre options to an order. The weight of the containers is also used in our calculations.

 

Shipping ZoneCoverageChargeFree Shipping Postcodes
1Syd, Melb, Bris Metro +
Central Coast
$7.50 + $0.95 per kiloOrders over $1501000 - 1935, 2000 - 2079, 2085 - 2107, 2109 - 2156, 2158, 2160 - 2172, 2174 - 2229, 2232 - 2249, 2250 - 2263, 2557 - 2559, 2564 - 2567, 2740 - 2744, 2747 - 2751, 2759 - 2764, 2766 - 2774, 2776 - 2777, 2890 - 2897, 3000 - 3062, 3064 - 3098, 3101 - 3138, 3140 - 3210, 3800 - 3801, 4000 - 4018, 4029 - 4068, 4072 - 4123, 4127 - 4129, 4131 - 4132, 4151 - 4164, 4169 - 4182, 4205 - 4206, 8000 - 8999, 9000 - 9725, 9999
2Syd, Wollongong, Newcastle, Canberra$10.00 + $0.95 per kiloOrders over $180200 - 299, 2080 - 2084, 2108, 2157, 2159, 2173, 2230 - 2231, 2282 - 2310, 2500 - 2507, 2508 - 2532, 2555 - 2556, 2560 - 2563, 2568 - 2574, 2600 - 2620, 2745 - 2746, 2752 - 2758, 2765
3Wodonga, Coolangatta$10.00 + $1.05 per kiloOrders over $1803689 - 3690, 4225
4Albury, Tweed, NSW Country$10.00 + $1.25 per kiloOrders over $1801936 - 1999, 2264 - 2281, 2311 - 2499, 2533 - 2554, 2575 - 2599, 2621 - 2647, 2649 - 2714, 2716, 2720 - 2730, 2787 - 2879
5Melb, Geelong, Bris, Adelaide$11.00 + $1.70 per kiloOrders over $1803063, 3099 - 3100, 3139, 3211 - 3220, 3335 - 3341, 3427 - 3443, 3750 - 3799, 3802 - 3811, 3910 - 3920, 3926 - 3944, 3975 - 3978, 3980 - 3983, 4019 - 4028, 4069 - 4071, 4124 - 4126, 4130, 4133 - 4150, 4165 - 4168, 4183 - 4204, 4207 - 4209, 4270 - 4299, 4500 - 4549, 5000 - 5200, 5800 - 5999
6Ballarat, VIC Country$12.20 + $1.40 per kiloOrders over $1802648, 2715, 2717 - 2719, 2731 - 2739, 3221 - 3334, 3342 - 3426, 3444 - 3688, 3691 - 3749, 3812 - 3909, 3921 - 3925, 3945 - 3974, 3979, 3984 - 3999
7Ipswich, Gold & Sunshine Coasts$11.00 + $1.90 per kiloOrders over $2004300 - 4308, 4210 - 4224, 4226 - 4269, 4550 - 4579, 9726 - 9919
8QLD Country Near + Antarctic$12.00 + $1.95 per kiloOrders over $2504309 - 4453, 4580 - 4693, 7151 - 7154
9Tasmania$11.00 + $3.00 per kiloOrders over $3007000 - 7150, 7155 - 7999
10SA Country$12.00 + $2.85 per kiloOrders over $3002880 - 2889, 5201 - 5749
11QLD Country Mid + North$12.00 + $3.00 per kiloOrders over $3004454 - 4499, 4694 - 4999, 9920 - 9998
12Norfolk Island$11.00 + $3.60 per kiloOrders over $3002898 - 2899
13Perth$11.00 + $4.20 per kiloOrders over $3006000 - 6214, 6800 - 6999
14Christmas Island & NT$12.00 + $5.00 per kiloOrders over $4006798 - 6799, 800 - 999
15WA Country$12.00 + $5.20 per kiloOrders over $4006215 - 6797

Express Post orders placed by 1pm AEST will leave us the same day (excluding weekends, public holidays and any item marked special order). If you are within the Australia Post Express Delivery Network,  you will have your parcel next business day. CLICK HERE to find out if your postcode is within the Express Post Delivery Network.

EXPRESS POST PARCELS UP TO 500G AUSTRALIA WIDE

$10.95 flat rate

EXPRESS POST PARCELS 501G TO 10KG AUSTRALIA WIDE

Express Post Parcels over 500g are charged at a flat rate PLUS a per kilo charge for the full weight of the order. This rate changes depending on your location. The easiest way to estimate your charges is to place all items in your cart, view your cart and then add your postcode in to our shipping estimator. All shipping options and their charges will be shown.

ZONECHARGEPOSTCODES
Sydney$11.95 + $0.50 per kilo1000 - 1935, 2000 - 2249, 2508 - 2514, 2555 - 2574, 2740 - 2786, 2890 - 2897
Central Coast$11.95 + $0.50 per kilo2250 - 2263
Wollongong$11.95 + $0.50 per kilo2500 - 2507, 2515 - 2532
Melbourne$10.00 + $6.10 per kilo3000 - 3210, 3335 - 3341, 3427 - 3443, 3750 - 3811, 3910 - 3920, 3926 - 3944, 3975 - 3978, 3980 - 3983, 8000 - 8999, 9999
Brisbane$10.00 + $7.10 per kilo4000 - 4209, 4270 - 4299, 4500 - 4549, 9000 - 9725
Geelong$10.00 + $6.95 per kilo3211 - 3220
Gold Coast$10.00 + $7.60 per kilo4210 - 4224, 4226 - 4269, 9726 - 9919
Newcastle$10.50 + $1.05 per kilo2282 - 2310
Canberra$10.50 + $1.05 per kilo200 - 299, 2600 - 2620, 2900 - 2920
Adelaide$10.50 + $9.50 per kilo5000 - 5200, 5800 - 5999
Tasmania$10.50 + $7.20 per kilo7000 - 7150, 7155 - 7999
Perth$10.50 + $17.50 per kilo6000 - 6214, 6800 - 6999
Wodonga$10.60 + $3.60 per kilo3689 - 3690
Antarctic$11.20 + $6.40 per kilo7151 - 7154
Norfolk Island$11.20 + $12.20 per kilo2898 - 2899
Coolangatta$11.40 + $2.40 per kilo4225
Ballarat + VIC Country$11.45 + $7.00 per kilo2648, 2715, 2717 - 2719, 2731 - 2739, 3221 - 3334, 3342 - 3426, 3444 - 3688, 3691 - 3749, 3812 - 3909, 3921 - 3925, 3945 - 3974, 3979, 3984 - 3999
Sunshine Coast$11.45 + $7.60 per kiilo4550-04579
Albury, Tweed, NSW Country$11.60 + $4.50 per kilo1936 - 1999, 2264 - 2281, 2311 - 2499, 2533 - 2554, 2575 - 2599, 2621 - 2647, 2649 - 2714, 2716, 2720 - 2730, 2787 - 2879
Ipswich + Qld Country Near$12.25 + $8.80 per kilo4300 - 4453, 4580 - 4693
SA Country$12.25 + $11.70 per kilo2880 - 2889, 5201 - 5749
QLD Country Mid$12.20 + $12.60 per kilo4454 - 4499, 4694 - 4802, 4804 - 4805, 9920 - 9960
QLD Country North$12.20 + $17.20 per kilo4803,4806 - 4999, 9961 - 9998
Christmas Island$12.20 + $26.60 per kilo6798 - 6799
NT Near$12.20 + $20.40 per kilo800 - 802, 804 - 821, 828 - 851, 853, 860 - 861, 870 - 871, 873 - 879, 906 - 999
NT Remote$12.20 + $19.00 per kilo803, 822 - 827, 852, 854 - 859, 853 - 869, 872, 880 - 905
WA Country South$12.20 + $20.10 per kilo6215 - 6700
WA Country North$12.20 + $29.20 per kilo6701 - 6797

We are able to provide a flat rate ‘best price’ box delivery service with Fastway Courier to around 90% of the population. For many customers, it is a significant saving on using Australia Post. Unfortunately it’s not available to everyone. Even if Fastway delivers to your area, it may not be eligible for this reduced price. If your location is eligible, you will see the option available in the checkout.  This is not the default shipping option, but you can manually switch to it in the checkout if you see it.

No PO Boxes or Parcel Locker addresses please. We can only send to street addresses with this service.

This is a road freight service and is subject to delivery times anywhere from 1 to 14 business days depending on your location. A full list of the postcodes covered is listed below.

PARCEL WEIGHTCHARGEFREE SHIPPING
Up to 3kg$9.95Free over $65 (3kg limit)
3.01 to 6kg$11.95Free over $150 (6kg limit)
6.01 to 9kg$13.95Free over $200 (9kg limit)
9.01 to 15kg$16.95Free over $250 (15kg limit)

POSTCODES COVERED BY FASTWAY

2000 – 2081, 2084 – 2104, 2106 – 2107, 2109 – 2239, 2250 – 2267, 2270 – 2310, 2314 – 2327, 2443 – 2445, 2448, 2500 – 2506, 2515 – 2530, 2530 – 2534, 2541, 2555 – 2569, 2600 – 2617, 2619, 2740 – 2752, 2759 – 2774, 2776 – 2779, 2891, 2900 – 2919, 3000 – 3062, 3065 – 3089, 3093 – 3095, 3100 – 3111, 3116, 3120 – 3133, 3135 – 3138, 3140 – 3148, 3150 – 3156, 3161 – 3169, 3172 – 3209, 3211 – 3212, 3214 – 3233, 3250, 3337, 3350, 3353 – 3357, 3447 – 3448, 3453, 3550, 3552, 3554 – 3555, 3557, 3617 – 3620, 3622 – 3624, 3629, 3690, 3694, 3800, 3802 – 3803, 3805, 3910 – 3920, 3926 – 3944, 3975 – 3977, 4000 – 4179, 4200 – 4239,  4270 – 4272,  4300 – 4305, 4350, 4360, 4363 – 4364, 4400, 4500 – 4511, 4550 – 4551, 4553 – 4562, 4564, 4566 – 4567, 4572 – 4573, 4575, 4655, 4659, 4697 – 4701, 4710 – 4711, 4740, 4744, 4750 – 4751, 4798 – 4800, 4802, 4810 – 4812, 4814, 4817, 4868, 4870, 4877 – 4879, 5000 – 5129, 5142, 5151, 5154, 5155, 5158 – 5174, 5242 – 5243, 5245, 5350 – 5352, 5800 – 5999, 6000 – 6030, 6050 – 6054, 6057 – 6064, 6066, 6090, 6100 – 6109, 6147 – 6160, 6162 – 6170, 6172 – 6175, 6180, 6831 – 6832, 6850, 6892, 6900 – 7002, 7004 – 7011, 7015 – 7019, 7021, 7050 – 7053, 7055, 7170 – 7171, 7248 – 7250, 7253, 7290 – 7291, 7320, 7322, 7900 – 7909

FAQ

Parcels are sent using either Fastway Couriers or Australia Post and include tracking & insurance. You can have your items delivered to a home address or work address with all three options. PO Boxes and Parcel Lockers are available for Australia Post only. You choose the shipping method as you go through the checkout.

No. A calling card will be left if you are not home. Undelivered Australia Post orders can be collected your nearest post office. Undelivered Courier orders can be contacted to arrange a suitable redelivery time. Your first redelivery is free of charge. Any additional attempts will incur yoru shipping fees again. If you choose Authority To Leave, the parcel will be left at your address in a safe place. Proceed with caution as your insurance coverage ends when the parcel is left at your address.

If you choose Australia Post Express Post, an order placed before 1pm AEST on a business day we are open will leave the same day. For Courier and Australia Post regular shipping, 95% of orders leave the same day or next day. There are some short delays around special events, long weekends and sometimes at the start of the week.

We only sell what’s physically in our own warehouse unless the item is marked as a special order item. This is why 95% of our orders leave the warehouse within 24 hours of your order being placed.

Once your parcel leaves our warehouse, delivery time is dictated by the Courier or Australia Post. If you choose Express Post and you are within the Express Post delivery area, your parcel should arrive the following day. Your parcels leave from the 2250 postcode (Central Coast of NSW). Delays can occur during busy periods, including public holidays & major events. Please note, there is no guaranteed delivery time for Australia Post regular services or Fastway Courier. Delivery to long distances can take up to 7 to 10 business days.

Your parcel is covered for damage during transit or going missing during transit. Please report all damage within 48 hours of your parcel arriving to be eligible for a claim. If you choose Authority To Leave, once the driver scans your parcel as delivered, there is no more coverage for a parcel missing during transit. Please choose this option carefully as we cannot reship orders or process claims if you choose Authority To Leave and there’s a scan showing delivery.

When your parcel leaves our warehouse, you will receive an email from us and another email from the Courier or Australia Post that contains your tracking number. These emails can get caught in spam filters, so please check your spam folder.

Each item in store has a weight estimate attached. We take in to consideration the weight & size of the parcel (cubic weight) and the packaging we place around it so it arrives safely on your doorstep. Please note that large items that do not weigh very much are calculated on their physical size.

We ship a lot of hard to find, large, heavy & inexpensive items all around the country. The only way we can provide this service is to adopt a USER PAYS system. The weight of your parcel & your location form the basis of the calculations. The order total comes in to play when we work out FREE SHIPPING offers, and they differ depending on your location. All the charges will calculate automatically during the checkout and we do have a shipping estimate calculator on our Shopping Cart page if you’re confused by what’s above. Simply add your items to the cart and put your postcode in to the shipping calculator to find out what the charges are.

We are as eco-friendly as possible when packing your parcel. We rarely buy new boxes for packing. When we do, they’re plain brown boxes. We gather boxes to re-use from local businesses, so your order may arrive in a rescued wine box or something from a supplier. All the packing materials we receive from suppliers are re-used and we rescue old newspapers to give them one more journey before they are recycled.

99.99% of satchel orders are packed in zero plastic jiffy bags. On rare occasions, a largish order under 500g may end up in a plastic courier satchel and some recycled bubble wrap. We recycle newspaper for a lot of our box orders. If you have allergies to newspaper, please let us know when you place your order so we can ensure we don’t use it to pack your parcel.

On rare occasions, we may use a small amount of bubble wrap or a plastic bag to protect something in your order. We recycle bags and bubbles from suppliers, you can put them with your RedCycle soft plastic for recycling at the supermarket.

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