When you type your credit card number in, we never have access to it. All credit card payments are handled by PayPal Pro and are physically typed in to our checkout on a small frame embedded on to our website that's actually hosted by PayPal. They control 100% of the credit card security for us for your 100% peace of mind. 


All contact information typed in to our site is protected by SSL Encryption.  


To protect against fraudulent transactions, you may be asked to provide ID before we process your order. Credit card fraud is sadly prevalent. Orders that fall under specific patterns will be asked for additional ID before shipment. It's quick, simple and non-invasive if you are a genuine shopper.


All our parcels include tracking and insurance. Our insurance coverage covers loss in transit and damage in transit. Please report all damages within 48 hours of receipt of your parcel. Our insurance does not cover parcels where customers choose Authority To Leave and the parcels go missing.  We do urge all customers to choose Signature Required for maximum benefit of the parcel insurance we have in place.

AUTHORITY TO LEAVE is available for those who are happy to take the risk having their parcels left at their homes. Our insurance coverage for loss in transit ends once the delivery driver scans your parcel as being delivered. Please choose this option carefully.

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