> Shipping Charges

Shipping Charges

We offer three different shipping methods - Courier, Australia Post Express and Australia Post Regular. Our Courier service is available to approx 90% of our customers and is usually the cheaper option with more generous FREE SHIPPING offers. If it is available in your area, it will be shown to you through the checkout.

Regardless of the method you choose, tracking & insurance is included in the cost of ALL parcels. Charges (outlined below) are calculated automatically through the checkout based on the weight & size of your parcel, your location, the service you choose and your order total. You can use the shipping estimation calculator on the Shopping Cart page or use the chart below to estimate your charges. We ship parcels all year round, excluding weekends, public holidays and the short break between Christmas & New Year each year. Please read the FAQ below for additional information. Shipping is Available from all three shipping methods to all Australian residential & business addresses. All PO boxes must use one of the two Australia Post options. We do not ship internationally.

AUTHORITY TO LEAVE. Your insurance coverage ends when your parcel is scanned as delivered. We are unable to process claims on missing or lost parcels if you choose Authority To Leave. Please proceed with caution.


Courier (no PO Boxes) flat rate Australia wide (covers 90% of population)

Weight Charge FREE SHIPPING This service is NOT available to PO Boxes
0.01 to 3kg $8.95 $150+

The courier service covers 90% of the population
including most major capital cities, regional areas and
some outer lying suburbs. If you are within the coverage zone
you will be shown the pricing through the checkout.

3.01 to 6kg $11.95 $180+
6.01 to 9kg $13.95 $200+
9.01 to 18kg $16.95 $250+

LOCAL DELIVERY SERVICE DISCOUNTS
Sydney, Newcastle & Wollongong carry the 3.01 to 6kg pricing & FREE SHIPPING offer all the way up to 25kg
Central Coast customers get a flat rate of $6.95 up to 25kg or FREE over $100


Australia Post

REGULAR - satchels up to 500g only
Shipping
Zone
Flat Charge
up to 500g
FREE
SHIPPING
Australia Wide $8.95 $100+
 
EXPRESS POST - satchels up to 500g only
Shipping
Zone
Flat Charge
up to 500g
Australia Wide $10.95

REGULAR - boxes up to 20kg
Shipping
Zone
Flat
Charge
+ per kilo price
(or part thereof)
FREE SHIPPING
Central Coast NSW $8.95 + $0.00 per kilo $100+
Sydney Metro $8.95 + $0.12 per kilo $150+
Wollongong $10.50 + $0.30 per kilo $200+
Newcastle $10.50 + $0.20 per kilo $200+
Canberra $10.50 + $0.40 per kilo $200+
NSW Country $11.20 + $0.47 per kilo $200+
Melbourne Metro
+ Geelong
$10.50 + $0.64 per kilo $200+
Ballarat + VIC Country $12.05 + $0.82 per kilo $250+
Brisbane Metro
+ Gold Coast
$10.50 + $0.65 per kilo $200+
Sunshine Coast + Ipswich $12.05 + $0.80 per kilo $250+
QLD Country South $12.05 + $1.00 per kilo $300+
QLD Country North $12.05 + $1.45 per kilo $300+
Adelaide $10.50 + $0.70 per kilo $200+
SA Country $12.05 + $1.20 per kilo $350+
Perth $10.50 + $1.80 per kilo $300+
WA Country Near $12.05 + $2.20 per kilo $350+
WA Country Far
+ Ex. Territory
$12.05 + $2.70 per kilo $400+
TAS $10.50 + $1.95 per kilo $300+
NT $12.05 + $2.95 per kilo $400+
Norfolk Island $11.20 + $0.50 per kilo $200+
Australian Antarctic Ter. $10.50 + $1.95 per kilo $350+
 
EXPRESS POST - boxes up to 20kg
Shipping
Zone
Flat
charge
+ per kilo price
(or part thereof)
Central Coast NSW $10.95 + $0.00 per kilo
Sydney Metro $10.95 + $0.30 per kilo
Wollongong $10.95 + $0.40 per kilo
Newcastle $11.10 + $0.55 per kilo
Canberra $11.10 + $0.55 per kilo
NSW Country $11.90 + +$2.65 per kilo
Melbourne Metro
+ Geelong
$11.10 + $3.85 per kilo
Ballarat + VIC Country $12.95 + $4.10 per kilo
Brisbane Metro
+ Gold Coast
$11.10 + $4.40 per kilo
Sunshine Coast + Ipswich $12.95 + $4.70 per kilo
QLD Country South $12.95 + $5.45 per kilo
QLD Country North $12.95 + +$10.35 per kilo
Adelaide $11.10 + $5.70 per kilo
SA Country $12.95 + $6.80 per kilo
Perth $11.10 + $10.15 per kilo
WA Country Near $12.95 + $11.25 per kilo
WA Country Far
+ Ex. Territory
$12.95 + $14.65 per kilo
TAS $11.10 + $4.45 per kilo
NT $12.95 + $9.75 per kilo
Norfolk Island $11.90 + $2.65 per kilo
Australian Antarctic Ter. $11.10 + $4.45 per kilo
     
ZONE
Postcodes
Central Coast NSW
2250 - 2263
Sydney Metro
1000-2249, 2555-2579, 2740-2786, 2890
Wollongong
2500-2506, 2515-2530
Newcastle
2282-2310
Canberra
0200-0299,2600-2620, 2900-2920
NSW Country
2264-2281, 2311-2499, 2507-2514, 2531-2554, 2580-2599, 2621-2739, 2787-2889, 2891-2898
Melbourne Metro + Geelong
3000-3210, 3211-3220, 3335-3341, 3425-3443, 3750-2811, 3910-3920, 3926-3944, 3972-3978, 3980-3983, 8000-8999,
Ballarat + VIC Country
3221-3334, 3342-3424, 3444-3749, 3812-3909, 3921-3925, 3945-3971, 3979, 3984-3999
Brisbane Metro + Gold Coast
4000--4229, 4500-4549, 4900-4999, 9000-9596, 9700-9799
Sunshine Coast + Ipswich
4300-4307, 4550-4575
QLD Country South
4230-4299, 4308-4449, 4576-4689, 9597-9599, 9880-9919
QLD Country North
4450-4499, 4690-4899, 9920-9999
Adelaide
5000-5199, 5800-5999
SA Country
5200-5749
Perth
6000-6214, 6800-6999
WA Country Near
6215-6699
WA Country Far + Ex. Terrority
6700-6797, 6798-6799
TAS
7000-7150,7152-7999
NT
0800-0999
Norfolk Island
2899
Australian Antarctic Ter.
7151
     
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Who delivers my parcel?
Parcels are sent using either Fastway Couriers or Australia Post and include tracking & insurance. You can have your items delivered to a home address or work address with all three options. PO Boxes are available for Australia Post only.
Do I have to be home when my delivery arrives?
No. A calling card will be left if you are not home. Undelivered Australia Post orders can be collected your nearest post office. Undelivered Courier orders can be contacted to arrange a suitable redelivery time. Your first redelivery is free of charge. Any additional attempts will incur yoru shipping fees again. If you choose Authority To Leave, the parcel will be left at your address in a safe place. Proceed with caution as your insurance coverage ends when the parcel is left at your address.
How quickly will my parcel leave your warehouse?
If you choose Australia Post Express Post, an order placed before 1pm AEST on a business day we are open will leave the same day. For Courier and Australia Post regular shipping, 95% of orders leave the same day or next day. There are some short delays around special events, long weekends and sometimes at the start of the week.
Are all my items in stock?
We only sell what's physically in our own warehouse unless the item is marked as a special order item. This is why 95% of our orders leave the warehouse within 24 hours of your order being placed.
How long will my parcel take to arrive?
Once your parcel leaves our warehouse, delivery time is dictated by the Courier or Australia Post. If you choose Express Post and you are within the Express Post delivery area, your parcel should arrive the following day. Your parcels leave from the 2250 postcode (Central Coast of NSW). Delays can occur during busy periods, including public holidays & major events.
What's covered in my insurance?
Your parcel is covered for damage during transit or going missing during transit. Please report all damage within 48 hours of your parcel arriving to be eligible for a claim. If you choose Authority To Leave, once the driver scans your parcel as delivered, there is no more coverage for a parcel missing during transit. Please choose this option carefully.
How do I get my tracking number?
When your parcel leaves our warehouse, you will receive an email from us and another email from the Courier or Australia Post that contains your tracking number. These emails can get caught in spam filters, so please check your spam folder.
How do you calculate the weight of my parcel?
Each item in store has a weight estimate attached. We take in to consideration the weight & size of the parcel (cubic weight) and the packaging we place around it so it arrives safely on your doorstep. Please note that large items that do not weigh very much are calculated on their physical size.
Why are your shipping charges so complex?
We ship a lot of hard to find, large, heavy & inexpensive items all around the country. The only way we can provide this service is to adopt a USER PAYS system. The weight of your parcel & your location form the basis of the calculations. The order total comes in to play when we work out FREE SHIPPING offers, and they differ depending on your location. All the charges will calculate automatically during the checkout and we do have a shipping estimate calculator on our Shopping Cart page if you're confused by what's above. Simply add your items to the cart and put your postcode in to the shipping calculator to find out what the charges are.
What do you use to pack my parcel with?
We are as eco-friendly as possible when packing your parcel. We rarely buy new boxes for packing. When we do, they're plain brown boxes. We gather boxes to re-use from local businesses, so your order may arrive in a rescued wine box or something from a supplier. All the packing materials we receive from suppliers are re-used and we rescue old newspapers to give them one more journey before they are recycled. We do buy in satchels and bubblewrap for smaller order, but use as little as possible. There is a fine balance between protecting your order and using minimal & eco-friendly packaging. If you have allergies to newspaper, please let us know when you place your order so we can ensure we don't use it to pack your parcel. While we do our best, we cannot fill all requests for those who ask us to not use any plastic while packing their order. The best way around this is to place a larger order so it's packed in a box.