Delivery Charges
We offer two shipping methods, one with a tracking number & insurance (premium), and one without (standard). The shipping rates are the same across Australia Wide and will be automatically calculated during the checkout process. All orders over $200 are sent premium shipping. For peace of mind, we recommend you choose premium shipping.
STANDARD SHIPPING - no tracking number, no insurance - $0-$200 orders only
(we DO NOT take responsiblity for parcels being lost if you choose this method)
| Weight / $ Total |
$0 to $100 |
$100-$200 |
$200-$300 |
$300+ |
| 0 - 500g |
$5.70 |
$5.70 |
n/a |
n/a |
| 501g - 2kg |
$8.95 |
$7.95 |
n/a |
n/a |
| 2 - 5kg |
$10.95 |
$9.95 |
n/a |
n/a |
| 5 - 10kg |
$14.95 |
$12.95 |
n/a |
n/a |
| 10 - 15kg |
$18.95 |
$15.95 |
n/a |
n/a |
| 15 - 20kg |
$20.95 |
$18.95 |
n/a |
n/a |
| 20 - 25kg* |
$24.95 |
$21.95 |
n/a |
n/a |
PREMIUM SHIPPING - with tracking number & insurance
(parcels sent via Fastway Courier, Australia Post Express or Australia Post Registered)
| Weight / $ Total |
$0 to $100 |
$100-$200 |
$200-$300 |
$300+ |
| 0 - 500g |
$8.00 |
$8.00 |
FREE |
FREE |
| 501g - 2kg |
$10.95 |
$9.95 |
FREE |
FREE |
| 2 - 5kg |
$12.95 |
$11.95 |
$10.95 |
FREE |
| 5 - 10kg |
$16.95 |
$14.95 |
$13.95 |
FREE |
| 10 - 15kg |
$20.95 |
$17.95 |
$16.95 |
FREE |
| 15 - 20kg |
$22.95 |
$20.95 |
$19.95 |
FREE |
| 20 - 25kg* |
$26.95 |
$23.95 |
$22.95 |
FREE |
* We are only able to send parcels between 20kg & 25kg via courier. If your parcel is between 20kg & 25kg and we have to send it via Australia Post, additional shipping charges will apply and will be quoted after your order is placed.
What's In Stock?
ALL products in our store have real stock control unless they are specifically marked otherwise. If the shop lets you order it, we have it in stock. We do not have a back-order system, but we welcome enquiries on when products will be available to purchase again.
What's the approx. delivery time?
Most parcels leave our warehouse between 1 & 3 days after your order is placed. Delivery times after the parcel leaves our warehouse are approx. 5 days for deliveries to NT, Perth, SA and around 3 days for TAS, QLD & regional areas of Australia. 1-2 days for other areas. (Check with www.fastway.com.au and/or www.auspost.com.au for more specific information)
Please make all delivery enquiries via email on our contact page and include your order number for a prompt reply.
Authority to Leave
If you leave a comment that it's ok to leave your parcel, we will leave a note on your parcel. By doing this, you accept all responsiblity for any parcel that goes missing.
Tracking Numbers & Insurance
We don't automatically email tracking numbers as parcels leave the warehouse. If there is a delay in your parcel delivery, please contact us to request the tracking number. If your parcel is insured and tracked and it goes missing, we will either replace your order or offer you a refund if the products are no longer available. If you choose standard shipping, we do not take responsibility for parcels that are lost. Choose your shipping method carefully.
ORDERS BETWEEN 20kg & 25kg*
Australia Post has a strict 20kg limit on parcels. If you place an order over 20kg and we have to send your parcel via Australia Post, additional charges may apply for splitting your shipment in to two parcels or upgrading to a courier. If you are not happy with the additional shipping charges you will be given the opportunity to cancel the order and obtain a full refund.
ORDERS OVER 25KG
Fastway Couriers have a 25kg limit on parcels. Our shop will not let you place an order any larger than 25kg. If you want to order more than 25kg, you will need to place 2 orders with us.
INTERNATIONAL ORDERS
We do not ship orders overseas.
| 
YOUR CART
