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About Us

About Shop Naturally
About Us
Warehouse tour
Why shop with us?
Charity Program
Marketing Manifesto
Stock Availability
How safe is our range?
BPA Free Living
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General FAQ
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Australia's leading online health & wellbeing store

Shop Naturally is an Australian owned and operated family business, providing a carefully curated range of health & wellbeing products not easily found in your typical shopping centre.

We offer the convenience of online shopping with the security of a bricks & mortar store. We run our own dedicated warehouse that's fully stocked with over 2,000 unique products from more than 200 leading Australian and international brands. Our customer service hotline is available for pre-sales phone enquiries & local customers can use our CLICK & COLLECT service and pick up their orders from our warehouse.

Your items are in stock ready to ship

There's no frustration when ordering from Shop Naturally. We only sell what's on our shelves so we can ship it to you quickly. Most parcels leave our warehouse the same day you place your order or following day. Each item is clearly marked IN STOCK, LOW STOCK, OUT OF STOCK or SPECIAL ORDER (for a small range of high ticket items). Learn more about our stock availability >


Shop Naturally has an active charity program in place. It centres around providing education, food and accommodation for children who live in poverty and providing safe loans to small business people in third world countries to allow them to run their businesses without fear of what will happen if they can't pay their loans back. Learn more about our charity work >


What started as a small home based business quickly grew in to a thriving business that required a team of staff and a dedicated warehouse. Today, there's a team of staff on site at the warehouse in the Tuggerah Business Park on the NSW Central Coast to process orders and handle customer enquiries. Founder, Joanne Musgrave, now gets to spend her time road-testing new products, interacting with customers on social media and providing valuable information to Shop Naturally customers about the range.

Joanne lives the lifestyle Shop Naturally promotes. The store was founded in 2009 when Joanne needed to make some serious lifestyle and dietary changes to help heal naturally from the debilitating illnesses Chronic Fatigue Syndrome and Multiple Chemical Sensitivities. Today, Joanne manages her symptoms with products found at Shop Naturally and is passionate about spreading the word about detoxing your life to improve your health.

How do we decide what makes it on to the shelves?

Joanne is a Holistic Health Coach and seeks guidance from her own naturopath, Julie McNab, when deciding what stock makes it on to the Shop Naturally shelves. There are strict policies in place for each category of the store. Shop Naturally caters to those who are going strictly organic and also those who are just starting out on their natural journey and on a budget. Learn more about how safe the Shop Naturally range is >